Unified Communications

Unified Communications (UC) is the seamless integration of voice, presence, chat, data, applications, and other technologies that help drastically improve your communication processes and business productivity. UC is scalable, growing and adapting easily as your business grows. It provides for nearly unlimited configuration possibilities, allowing you to be flexible in how you make and take calls. UC also provides for disaster recovery due to the hosted nature of your communications.

SIP Trunking

SIP Trunking is an aspect of VoIP that enables your calls to be transferred over the internet instead of the old copper wires that we associate with phone calls. Because of this protocol, you are now not limited to the number of phones or calls that you can have based on physical wires. SIP Trunking provides you with essentially unlimited concurrent phone calls to and from your business, all routed seamlessly over the internet. This saves up to 50% on your monthly phone bill and adds performance features like Direct Inward Dialing. (DID’s) numbers allow workers to have a direct telephone line number so their calls do not need to go through a receptionist.

Virtual Auto Attendant & Mobile VoIP

Have a mobile workforce? You can use auto attendants, cloud extensions and mailboxes to stay connected with your customers and employees—with all the features of a high-end phone system. Best of all, you can seamlessly connect mobile and home workers with current or future office locations. It’s all the same cloud communications framework, so you can scale up as needed, and connect based on your specific business requirements.

API Integration

Do you utilize applications like Microsoft Outlook, Salesforce.com, or a 3rd party web application? We’ve created several very useful plugins and applications to help you with key features like click-to-dial, screen pops, call logging, and presence. The Operator console leverages our API and delivers all this and live visibility into your account for call control, call parking, visual voicemails and other third-party applications.

Ready to switch to Accelerated Technologies & Services?

Contact us today for a customized quote.

For Business Phone Systems & IP Phones, we partner with Avaya

The Best Choice for small and midsize businesses

Businesses today need technology solutions that help improve communications while driving productivity across the enterprise. They also want a reliable, high-quality phone system that simply works. Today, transforming your phone system is simple and cost-effective, regardless of your business—whether you have five employees or fifty. Our platform adapts and adjusts to your needs, seamlessly working the way you need it to. That way, you can focus on your business, not your communications system.

Business Phones for all needs

Accelerated Technologies and Services exclusively use Ayaya phone systems.

Using an IP phone is no different from using a traditional phone. You still dial phone numbers like you always have. What is different are all of the additional features that you will have with your IP phones. We offer phones that can be customized for specific people or applications. There’s an Avaya IP Office telephone for everyone in your business, such as:

• Executives/Managers
• Everyday Users
• Administrative Assistants
• Receptionists
• Walkup Users

Phone Systems include:

• Desktop and wireless models
• Digital and IP Phones
• Fully-featured
• Conference Phones

Give your employees the tools they need to be the best at what they do

As your business grows, you don’t need to worry about the added cost of new infrastructure being installed for each new phone line that you need. Instead, simply adding a new IP phone will do the trick, no new wiring is needed. Your infrastructure costs are dramatically reduced. If you want to add an entrance phone so that visitors can call their contact directly, you merely need to place the phone where you like it and add it to the network with its own cable. You can then assign a specific number for that phone, and you can also limit what that phone can and can’t do, all without much fuss.

Some phones can also be used as an intercom system. If you are looking for a particular person or group, you can page that person through the IP phone system and have that person come to you instead of hunting them down in the building, which saves you time and frustration. Voice mails can also be saved for later retrieval, or even shared with other members of the team who need to know. You can provide some additional voice notes preceding the message so that everyone knows what needs to be done.

No matter what you need to have, no matter what they might use it for, Accelerated Technologies has the right IP phone for your needs. We can design your entire system and provide you with phones that can be plugged in and used right away, making the downtime for your phone system minimal. Call Accelerated Technologies and Services today!